Terms of Use

Introduction

Skedy, Inc and its affiliates (collectively, "Skedy," "our," "us," or "we") operate websites, provide products and services through mobile and other applications, and develop software. We refer to these as “platform,” "sites," "services," or "our sites and services."

As used in these Terms of Use ("TOU"), references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.

These terms, including any schedules and supplemental terms (collectively, these "Terms of Use" or this "TOU"), apply to our sites and services on which we display or post a direct link to this TOU. If there is any conflict between this TOU and any supplemental terms to a site or service, the supplemental terms will control. This TOU does not apply to those sites and services that do not display or link to this TOU, or that have their own terms of use.

By using our sites and services, you are a "user" and you accept and agree to this TOU as a legal contract between you and us. We reserve the right to change these TOU from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these TOU periodically and to be aware of any modifications. Your continued use of this site after such modifications will constitute your acknowledgment of the modified TOU and agreement to abide and be bound by the modified Terms of Use. If you do not accept and agree to all provisions of these TOU, now or in the future, you may reject these TOU by immediately terminating all access and use of our sites and services, in which case any continuing access or use of our sites and services is unauthorized.

This TOU governs your access to, use of, and participation in the sites and services made available by Skedy, as well as any services obtained from or provided to other users. All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the platform in any manner, and each of your heirs, assigns, and successors. If you use the platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the TOU will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its members, owners, directors, employees, and agents.

You are also required to comply with, and to ensure compliance with, all laws, ordinances, and regulations applicable to your activities on our sites and services.

Unless expressly permitted by supplemental terms, Skedy’s platform and services are intended for general audiences aged 18 years or older. Access to or use of the platform by individuals under the age of 18 is not permitted unless explicitly authorized.

These TOU grant you a limited, revocable, nonexclusive license to access and use our sites and services, including any intellectual property contained therein, solely in accordance with these TOU. You may not copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, perform, transmit, stream, broadcast, or otherwise exploit the platform or its content, except as explicitly permitted in these Terms. No implied licenses or rights are granted.

Our Payment Services are intended for use only by businesses registered in Georgia or the countries where we operate, unless we state otherwise.

1. Terms and Policies

Please review our Privacy Policy for information and notices concerning Liaison’s collection and use of your information.

As noted above, certain features or areas of the Skedy platform may be governed by additional supplemental terms based on the nature of the services or content offered. These supplemental terms apply specifically to those features and will be presented at the time of use or linked directly within the relevant section.

You can find the supplemental terms applicable to those specific services below, where indicated:

• Privacy Policy
• Payments & Financial Services Terms of Service

2. Key Terms

Platform refers to all websites, mobile or other applications, software, subscription services, scheduling systems, invoicing tools, and any other services offered by or through Skedy.

Service Professional, Professional, orSubscriber means a user who is registered on the Platform to offer, schedule, receive payment for, or facilitate the delivery of professional services. Within Skedy, these users are often referred to as “providers.”

Consumer refers to a user registered on the Platform to search for providers, receive services, submit inquiries, manage payments, schedule sessions, or otherwise engage with the services offered via Skedy. Consumers may also be referred to as“customers” in the platform and communications.

User means any individual or entity who creates an account on Skedy, agrees to these Terms, uses any part of the Platform, or submits or receives information through our services. This includes both providers and consumers.

Content includes all forms of material such as text, images, graphics, audio, video, data, software, service listings, messages, reviews, calendar entries, and other information available on or through the Platform.

User Content refers to any content submitted, posted, uploaded, shared, or transmitted by a user on the Platform. This includes profiles, descriptions, schedule information, reviews, messages, and payment-related details. It excludes Skedy Content and Feedback.

Skedy Content means any content made available by Skedy through the Platform, including licensed content from third parties, excluding User Content.

Collective Content means all content available through the Platform, including both User Content and Skedy Content.

Fee refers to any amount that Skedy charges a user in connection with their use of the Platform or its services.

Services or Scheduled Services refer to the activities offered, scheduled, or delivered by providers, or requested, booked, paid for, or received by consumers through the Skedy Platform.

Skedy has the right—but not the obligation—to monitor, review, or manage any content shared or stored on our platform by users. This includes things like posts, messages, schedule details, payment info, profiles, images, videos, and other data. We may also monitor user behavior on the platform to ensure it aligns with our Terms of Use.

We reserve the right to take any action we believe is appropriate—such as blocking, removing, limiting, or deleting content, restricting access, suspending accounts, or requiring verification. These actions may be taken manually or automatically, at our sole discretion, and without notice.

Our decision to act—or not act—on certain content or behavior doesn’t prevent us from taking action later, even in similar cases. If a Skedy team member communicates that a specific issue "will be resolved" or "taken care of," please understand that such statements are nonbinding. Only formal platform decisions are valid.

All opinions, statements, and posts shared by users, including providers and consumers, are their own. They do not represent the views of Skedy or its employees. We do not guarantee the accuracy or reliability of any user-submitted information.

Finally, Skedy may modify, pause, or discontinue any part of the platform or its services at any time, without prior notice. We are not liable for any impact this may have on users.

4. Content and Conduct

4.1. User Content

You are also fully responsible for the content you share, upload, or transmit through the platform. If you create an account, you’re responsible for all content submitted through that account, even if posted by someone else using your login. It is your responsibility to ensure that your content does not violate anyone else's intellectual property or privacy rights.

Additional restrictions may apply to specific areas of the platform and are included in any supplemental terms.

By posting content on Skedy, you automatically grant Skedy a perpetual, worldwide, royalty-free, irrevocable license to use, copy, display, distribute, and create derivative works from your content. This allows us to operate and improve the platform. However, we do not claim ownership over your user content, and you retain your rights to use it elsewhere.

Private messages sent through the platform will not be used in Skedy's public marketing or advertising.

4.2. Public User Content

To enhance your experience and help you build a more complete profile, Skedy may occasionally collect publicly available content ("Public Content") that you own or control from external sources—such as social media profiles or other platforms. This may include images, videos, or other relevant media.

Any Public Content we collect will remain private and will not be shown on your profile unless and until you agree to Skedy’s Terms of Use and Privacy Policy.

You can review, remove, or request the removal of this content from your profile at any time, regardless of your acceptance of our terms.

Once you accept our terms and complete your profile setup, the Public Content on your account—just like any content you provide—will be governed by this agreement and Skedy’s policies.

After your approval, you are fully responsible for ensuring that your content does not violate any intellectual property or legal rights of others. Skedy is not liable for any issues that may arise from such content.

4.3. User Conduct

Skedy does not control or take responsibility for how users behave on the platform. We do not make any guarantees about the actions, communication, or conduct of any user. You are fully responsible for how you interact with others and for any trust you place in them.

It’s your responsibility to perform any necessary checks, research, or due diligence before working with or relying on any user.

You are also responsible for your own behavior while using Skedy. If you create an account, you are accountable for all actions taken through that account—whether by you or someone using your access.

5. Postings and Accounts

This section applies to all users of the Skedy platform unless we’ve specifically approved an exception in writing. Skedy reserves the full right to approve or deny such exceptions at our sole discretion

5.1. Postings

Users are not allowed to bypass or interfere with any technical systems Skedy uses to control how content is posted or shared. This includes:

• Using multiple or fake email addresses or phone numbers
• Circumventing CAPTCHA or using automated posting tools
• Using multiple IP addresses to disguise identity
• Hiding or manipulating content using tricks like HTML obfuscation or image-based text
• Spinning or auto-generating content
• Using third parties to post content on your behalf

All content must be created and submitted by the actual user, manually and personally. Automated content posting of any kind is strictly prohibited. You may not create tools or offer services that automate any part of the content posting process. If you do, you’ll be held responsible for all use of that tool on Skedy.

5.2. Accounts

You may browse Skedy without creating an account. However, to post or receive services, you’ll need to register.

Each user is allowed only one account per role (e.g., provider or consumer) and must create their own account manually. You are not allowed to create accounts automatically, use another person’s account, or have someone else create one for you. CAPTCHA and other security checks must be completed by you personally.

The sale, purchase, or transfer of accounts is strictly prohibited. Attempting to bypass Skedy’s security or verification systems during account creation or content posting is also not allowed.

You may register using third-party credentials like Google or Facebook ("Third-Party Login"). When registering or using Skedy, you agree to provide accurate, up-to-date information and to keep it updated.

You are solely responsible for protecting your login credentials (including your Skedy password and any Third-Party Login). All activity under your account is your responsibility. If you suspect unauthorized use, notify Skedy immediately.

Skedy is not liable for any damages resulting from unauthorized account access. If any misuse results from your failure to follow these terms, you will be held responsible for any harm or loss caused to Skedy or others.

Accounts cannot be transferred to another person or entity without Skedy’s written approval.

6. Eligibility, Provider Responsibilities, and Legal Compliance

Only individuals who are at least 18 years old and legally able to enter into contracts are allowed to use the Skedy platform. By using Skedy, you confirm that you meet these requirements.

Service Providers (also referred to as Professionals) who register on Skedy to offer services confirm that they—and anyone they work with, such as employees, subcontractors, or assistants—have the proper skills, experience, certifications, licenses, and insurance required by law in the regions where they operate. They also agree to follow all applicable laws, including privacy laws (such as GDPR or CCPA) and communication laws like the Telephone Consumer Protection Act.

Skedy is not a service provider and does not guarantee the quality of any services offered by providers. We may help by listing provider profiles, facilitating communication, supporting scheduling, and processing payments—but all services are provided independently by the professionals themselves. Skedy’s involvement is for facilitation only and does not act as a warranty for services.

Providers understand that using Skedy does not guarantee they will be hired. Consumers understand they are requesting services directly from providers—not from Skedy.

Providers are considered customers of Skedy, not employees, partners, or agents. They are responsible for their own schedules, equipment, skills, and work commitments.

Skedy may run background or identity checks in line with local laws. This could include checks for criminal records or sex offender status. If concerning results appear, Skedy may take action such as limiting, suspending, or closing a provider’s account—with or without notice.

By signing up as a provider, you authorize Skedy to use your personal information (e.g., full name, date of birth) to request such reports through authorized vendors. Providers must report any significant criminal offenses to Skedy if they occur after registration.

7. Unauthorized Access and Activities

7.1. Account Misuse

• Do not use someone else’s account or create multiple accounts without written permission from Skedy.
• Do not misrepresent your identity, services, qualifications, or project details.
• Do not create accounts using fake credentials or automated tools.

7.2. Prohibited Activities

• Do not collect or harvest users’ personal information such as phone numbers, email addresses, or IP addresses.
• Do not use automated tools (e.g., bots, scrapers, crawlers) to access, post, copy, or manipulate Skedy content.
• Do not bypass Skedy's technical measures, including CAPTCHA and phone verification.
• Do not attempt to reverse-engineer, decompile, or copy any part of the platform's code or design.
• Do not interfere with the platform’s performance, security, or functionality.

7.3. Spam, Fraud, and Abuse

• Do not send spam, unsolicited ads, or promotional content.
• Do not solicit users for affiliate schemes, pyramid systems, or unrelated job opportunities.
• Do not offer services that violate local laws, promote scams, or fall outside Skedy’s intended use (e.g., events, rentals, loan schemes).

7.4. Unfair Use of Services

• Do not fail to deliver services you agreed to provide (unless the customer fails to meet agreed terms).
• Do not charge consumers outside Skedy when the platform’s payment system is required.
• Do not attempt to avoid Skedy’s fees or pricing structure.
• Do not book services with no intent to follow through.

7.5. Behavior and Communication

• Do not post or share anything illegal, discriminatory, harassing, profane, threatening, or obscene.
• Do not tamper with or manipulate ratings, reviews, or feedback.
• Respect any request from a user (or Skedy on their behalf) to stop communicating via phone, SMS, email, or messages.

7.6. Legal Compliance

• Always follow applicable laws and regulations.
• Do not use Skedy in a way that could lead to criminal, civil, or reputational consequences for yourself, other users, or the platform.

8. Interactions and Disputes with Others

Skedy is not a party to your communications, agreements, or interactions with other users—whether they are service providers, consumers, or third parties. We make no guarantees and accept no responsibility for the outcome of any conversations, transactions, or relationships that form through the platform.

It is your responsibility to do your own research, ask questions, and exercise good judgment when dealing with others on Skedy.

We provide tools and guidance to help users resolve disagreements on their own. In rare cases where a dispute cannot be resolved, Skedy may invite you to participate in a neutral mediation process—either led by us or a third-party mediator. Your participation is expected to be voluntary and in good faith. However, Skedy is not required to get involved in disputes and does not guarantee a resolution.

Skedy may include links to third-party websites or tools. We are not responsible for the content, accuracy, availability, or trustworthiness of any third-party websites or services. Clicking on these links is entirely at your own risk and subject to the third party’s own terms and privacy policy.

If other websites link to Skedy without our approval, that does not mean we endorse them or take responsibility for their content. We may block or restrict such links at our sole discretion.

9. Fees

In some cases, Skedy may charge fees for certain features, services, subscriptions, or posting content. If you use any of these paid services, you are responsible for the applicable fees, even if the purchase is made through your account by someone else.

By using a paid service, you authorize Skedy or our chosen payment processor to charge your credit card, debit card, or other selected payment method for the amount due.

Unless otherwise noted, all fees are listed in U.S. dollars, and charges will be made in Georgian Lari (GEL). Any applicable taxes (such as sales tax or VAT) are not included in the listed price and will be added to your total.

If you're paying from outside Georgia, currency conversion and international transaction fees are handled by your bank or card provider and are your responsibility.

Except where legally required or clearly stated otherwise on our platform, all fees are non-refundable and cannot be canceled once paid. However, Skedy reserves the right to reject or cancel any transaction at our sole discretion.

10. Indemnification

You agree to protect and hold Skedy and its team (including employees, officers, partners, and service providers) harmless from any legal claims, losses, or damages brought by a third party that arise from:

• (a) Any content you post or share, especially if someone claims it is offensive, harmful, or defamatory
• (b) Any actions taken through your account, including content posted or how you interact with others
• (c) Your reliance on content shared by other users
• (d) Your violation of these Terms of Use

This includes covering any legal costs or attorney fees we may face because of your actions.

11. Disclaimers

Your use of the Skedy platform, including all content, services, and tools provided through it, is entirely at your own risk. Skedy is provided on an “as is” and “as available” basis. We do not make any guarantees or warranties—express or implied—about the reliability, accuracy, or performance of the platform or any services accessed through it.

We specifically disclaim all implied warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Reliability or availability of any services or user content
• Freedom from malware, viruses, or other harmful components

Skedy does not guarantee the quality, accuracy, or results of any interaction or transaction you may have with other users, including any services provided by professionals using the platform. You are responsible for your own due diligence and decision-making.

While we reserve the right to screen or review content, verify user identity, or run background checks (including for criminal history or sex offender status), we are not required to do so. Choosing to interact, meet, or work with other users—online or in person—is entirely your responsibility. We strongly encourage caution and reasonable judgment in all your communications and arrangements.

Skedy does not verify phone numbers or emails shared by consumers with providers, and we do not guarantee their accuracy.

Nothing said by a Skedy team member or written on the platform overrides these disclaimers. These limitations apply to the fullest extent allowed by law. If certain legal protections apply in your region that don’t allow some disclaimers, those specific parts may not apply to you—but the rest still will.

12. Limitations of Liability

By using Skedy, you understand and agree that you are fully responsible for any risks that come with accessing the platform, interacting with other users, or providing or receiving services.

Skedy and its team are not responsible for any harm, damage, or losses you may experience from:

• Using or relying on the platform or content on it
• Engaging in transactions or interactions with other users
• In-person or online communication with providers, consumers, or third parties
• Being unable to access Skedy, or if the platform or any features are removed, changed, or interrupted

This includes—but is not limited to—direct, indirect, incidental, special, consequential, punitive, or exemplary damages, even if we were informed of the possibility of such outcomes.

These limits apply regardless of how the issue started—whether through unauthorized access, lost data, failed services, or problems with communication or listings on the platform.

If a legal claim is made, Skedy’s maximum liability will not exceed the greater of:

• The total amount you’ve paid to Skedy in the past six (6) months, or
• $500 USD

If you haven’t made any payments to Skedy in that time, your only remedy is to stop using the platform and close your account.

You also release Skedy and its team (including partners, affiliates, and service providers) from any known or unknown claims or damages related to your use of the platform.

These limitations apply to the fullest extent allowed by law.

13. Damages

If you violate these Terms of Use, Skedy may seek compensation in the form of actual damages or, in some cases, liquidated damages.

You agree to pay the full amount of any real damages (including direct, indirect, incidental, or consequential losses) that your actions cause to Skedy.

For certain violations—where it's difficult or impossible to calculate the exact damage—you also agree to pay liquidated damages as outlined in our Liquidated Damages Policy(available upon request). These are pre-set, reasonable estimates of the harm caused by specific violations.

Liquidated damages are in addition to other remedies, like injunctive relief or account suspension, and may be applied cumulatively.

14. Injunctive Relief

You agree that if you violate these Terms of Use, it could cause serious and immediate harm to Skedy that cannot easily be fixed with money alone.

Because of this, Skedy has the right to immediately seek legal orders—such as a temporary restraining order or permanent injunction—to stop the violation. This can happen without waiting for a full legal case to be resolved.

In addition to any other legal remedies (like requesting damages), Skedy may also request that a court enforce specific actions or obligations required by these Terms.

15. Release of Information

Skedy respects your privacy and follows strict guidelines as outlined in our Privacy Policy. We do not release user or account informationunless one of the following applies:

• You have given explicit permission
• We are legally required to do so
• It is needed to comply with a valid legal process (such as a subpoena)

If someone is seeking your information as part of a civil legal case, they must serve Skedy with a valid subpoena.

We may disclose your personal information—without notifying you in advance—if we believe in good faith that it's necessary to:

• Follow the law or legal process
• Protect the rights or property of Skedy or our affiliates
• Enforce our Terms of Use
• Protect the safety or rights of our users or the public

This means Skedy will cooperate with government, court, or law enforcement requests related to your use of the platform or information you’ve provided.

16. Copyright Policy

Skedy respects the intellectual property rights of others and expects all users to do the same.

If you believe that any content on the platform infringes your copyright or the copyright of someone you represent, please notify us in writing. We will review all reports and may remove or restrict access to the content in question if we determine it violates our copyright policy.

To report a potential copyright issue, please send an email with the following information:

• A description of the copyrighted work you believe has been infringed
• A link or reference to the content you believe is infringing
• Your name, contact information, and a statement confirming that you have a good-faith belief the use is not authorized
• A declaration that the information provided is accurate and that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

Reports should be sent to: info@skedy.life with the subject line:Copyright Complaint

Skedy may, at its sole discretion, suspend or terminate accounts of users who repeatedly violate intellectual property rights.

17. Free and Paid Services

17.1. For Providers

• Skedy offers a Free Plan with limited features and one or more Paid Subscription Plans with enhanced functionality.
• Subscription fees are charged on a monthly basis, typically on the 1st day of each month.
• Payments can be made via a linked debit/credit card. By linking a payment method, you authorize Skedy to charge your card for subscription fees and applicable taxes.
• You may cancel or change your subscription at any time through your account settings. Changes (including upgrades or downgrades) will take effect in the next billing cycle.
• If a Subscription Fee changes, Skedy will notify you at least 30 days in advance. Continued use after that notice means you accept the new pricing.
• No refunds are given for canceled or partially used subscription periods.
• Downgrading to a free plan may result in loss of access to certain data or features.

17.2. For Consumers

• Consumers do not pay to use the Skedy platform.
• However, a service fee is added to each invoice issued by a provider, plus any applicable card or transaction processing fees.
• These fees are collected automatically when a consumer pays through the platform.

18. Taxes

The term “Taxes” includes all types of tax obligations—such as income tax, sales tax, value-added tax (VAT), service tax, or any other local or international tax. This also includes related penalties, interest, and reporting duties.

If you claim to be tax-exempt, you’ll need to provide proper documentation. If you don’t, and taxes are charged incorrectly or not collected, you will be responsible—and you agree to cover any related claims or penalties.

Skedy may also be required by law to report tax-related information about you or your transactions. You agree to provide any necessary details when asked.

18.1. For Providers

• You are responsible for calculating, collecting, reporting, and remitting any taxes related to your services offered through Skedy.
• You must determine whether taxes apply to your transactions, register with tax authorities if required, and handle all filings and payments accordingly.
• Skedy is not your tax agent, and we are not responsible for any taxes you owe.
• If tax authorities require us to collect or report taxes related to your activity on the platform, we may request relevant information from you and share it with those authorities.
• In some cases, we may be required by law to deduct withholding tax from payments made to you and send it to the tax authorities on your behalf. If this happens, it will be treated as if you were paid in full.

18.2. For Consumers

Any taxes that apply to Skedy’s service or transaction fees (such as sales tax or VAT) will be added on top of your payment total, unless otherwise stated.

19. Stored Payment Terms

Stored payment methods are handled according to Skedy’s Terms of Use and Privacy Policy, which explain how we securely use and protect your data.

19.1. For Providers

• An active stored payment method is required to access certain features, including appearing in search results or paying for subscriptions.
• If you remove your stored payment method, some features may become unavailable unless you add a new one.

19.2. For Consumers

• Adding a payment method helps simplify the payment process.
• We will never charge you automatically unless you have explicitly allowed automatic payments (for example, by enabling auto-pay for recurring sessions or subscriptions).
• You can manage or remove your stored payment method at any time through your account settings.

20. Advertising and Promotions

20.1. What Skedy Ads Include

• Priority placement in Skedy search results and directories
• Promotion in Google, Facebook, and other major ad networks
• Optional customization of your ad content and contact options
• Display of enhanced profile features not visible in free listings
• Use of a tracking phone number to monitor ad performance and inquiries

Ads will be shown to consumers whose searches match your services and location. Targeting may be based on the user’s selected location, search terms, or automatic location detection

20.2. Availability & Queue

If ad space is full in your area, you may be placed in a backorder queue, handled on a first-come, first-served basis. You won’t be charged until your ad campaign goes live.

20.3. Authorization for Advertising

By activating a Skedy advertising subscription, you authorize Skedy to promote your business through online advertising platforms like Google, Facebook, and others.

We may use your business name, logo, photos, service details, and other profile content in these ads to help attract more customers. This advertising may appear on third-party sites and social platforms.

21. Skedy Booking, Appointment, and Order Terms

These Terms apply to all service requests, invitations, or orders made through the Skedy platform. By using Skedy’s service and communication tools, you agree to the following:

These terms are governed by the laws of the country where Skedy is headquartered. Disputes will be handled under applicable local law.

Please refer to our Privacy Policy and Terms of Use for more information.

21.1. Role of Skedy

Skedy acts solely as a facilitator between consumers and service providers ("Providers"). We help users connect, request services, and communicate—but we do not provide or control the services or products offered by Providers.

21.2. Service Requests and Appointments

• Consumers can submit service requests to providers via the Skedy website.
• Bookings or payments cannot be completed through Skedy unless the Provider explicitly enables it.
• In most cases, the provider sends an invitation (which may be interpreted as a contract) to the consumer, and the consumer must approve it to confirm participation.
• All service arrangements, including scheduling and confirmation, are subject to the Provider’s availability and terms.
• Cancellation and no-show policies are determined by each Provider and disclosed before confirmation.
• Skedy is not liable for refunds, deposits, or service outcomes. These must be resolved directly with the Provider.

21.3. Orders and Products

• Orders placed through the platform are directly with the Provider, not Skedy.
• Providers are responsible for shipping, returns, and customer service related to orders.
• Customs duties and taxes for international orders are the responsibility of the consumer.

21.4. Payments

• Payments are processed via Skedy’s secure third-party payment processors.
• Consumers may pay via Skedy or directly at the Provider’s location ("Pay In-Store"), only if the provider enables it.
• Tipping is optional and goes 100% to the Provider, minus processing & commission fees.
• Any price changes, taxes, or additional charges at the time of service are handled by the Provider.

21.5. Stored Payment Methods

• When you save a payment method, you authorize Skedy to securely store it.
• For providers, stored payment methods are required to maintain visibility in search results and use platform features.
• For consumers, stored payment methods are used
• For consumers, stored payment methods are used only with your explicit consent (e.g. enabling auto-pay).

21.6. Advertising and Promotions

• Skedy may offer advertising options for providers (e.g., search boosts, external ads).
• By subscribing to Skedy Ads, you authorize us to use your business name, logo, and content for promotional purposes.
• A tracking number may be used to measure ad performance.

21.7. Changes and Cancellation

• Rescheduling and cancellations must comply with the Provider’s Terms of Sale.
• Charges for cancellations or no-shows are based on Provider policies.
• Skedy is not responsible for enforcing refunds or modifications—Providers are.

21.8. Vouchers and Promo Codes

• Vouchers and promo codes are issued by Providers and governed by their terms.
• Misuse may result in cancellation or suspension of your account.

21.9. Restrictions and Access

Skedy reserves the right to restrict access or suspend accounts in the following cases:

• Excessive cancellations, no-shows, or disputes
• Suspicion of fraud or account compromise
• Abusive behavior toward staff or providers
• Breach of these Terms or Provider agreements

21.10. Communications and Messaging

• By using Skedy, you agree to receive messages about your requests or orders.
• These may include confirmations, reminders, and feedback requests via SMS, email or push notifications.
• You can manage your messaging preferences in your account settings.

21.11. Liability and Indemnity

• Skedy is not liable for Provider service outcomes, quality, or delivery.
• You agree to indemnify Skedy against any claims arising from your use of the platform or your interactions with Providers.

21.12. General Terms

• Skedy may update these terms and will notify users of material changes.
• Continued use of the platform implies acceptance of the updated terms.
• You are responsible for reading Provider-specific terms before confirming any invitation or order.

22. Marketplace Payments

• Skedy only facilitates payments between consumers and Providers. We are not a party to any service agreement or transaction.
• Payments for booking can only be made if the Provider explicitly enables prepayment through Skedy.
• Once payment is received via Skedy’s third-party processor (such as Flitt or Stripe), the consumer’s payment obligation is considered fulfilled.
• Skedy acts as a payment agent on behalf of the Provider and may transfer payments to the Provider accordingly.
• All Providers who accept payments through Skedy must have a Stripe Connected Account and agree to Stripe’s or Flitt’s terms, including any legal or tax requirements.
• Providers are responsible for fulfilling services paid for via Skedy and for resolving any service-related disputes directly with the consumer.
• Consumers must ensure payment methods are valid and agree not to share payment details with other users.
• We do not store or access full financial data, and you agree that Skedy is not liable for unintended disclosure or payment issues caused by third-party providers.

23. Subscriptions

Skedy offers monthly subscription plans for Providers who want access to enhanced tools and features.

• A subscription grants access to Skedy’s platform tools, including scheduling, customer management, payment processing, and communication features via progressive web app.
• Some features may require a specific subscription tier or be subject to additional terms.
• Your subscription starts when you enroll and continues month-to-month until you cancel it through your account settings.
• Downgrading or canceling your plan will take effect at the end of your current billing cycle.
• If your plan is downgraded, you may lose access to certain data or functionality based on your new tier.

23.1. Definitions

Here’s what some capitalized terms mean in the context of these Terms:

• Claim: A legal complaint or action filed against a party.
• Confidential Information: Private or sensitive business information shared between parties.
• Consumer: A user who requests or receives services through Skedy.
• Provider: A service professional offering sessions or programs via Skedy.
• User: Any person using the Skedy platform, including both Providers and Consumers.
• Personal Data: Information that identifies a specific person.
• Subscription: A paid plan that gives Providers access to Skedy’s tools and features.
• Subscription Term: The active billing period of a subscription.
• Skedy Platform: All tools, apps, and services provided by Skedy.
• Third-Party Product: Software or services not developed by Skedy but used alongside Skedy tools.
• Subscriber Data: Content or information uploaded or generated by the Provider on the Skedy platform.

23.2. Subscriber Data

Providers are responsible for making sure their data follows all applicable laws, especially when handling personal information. Sensitive data (e.g., health records or government IDs) should not be submitted unless necessary and lawful. Providers must ensure their own privacy policies and disclosures are accurate and up to date.

23.3. Payment Terms

• Subscription payments must be made on time using a valid payment method saved to your Skedy account.
• Payments are non-refundable and billed in advance.
• If payment fails or is delayed, access to your subscription may be paused or canceled, and the full amount for the remaining term may still be due.
• Skedy reserves the right to collect unpaid amounts and may charge interest or fees where legally permitted.

23.4. Subscription Modifications

• Providers can upgrade, downgrade, or cancel their subscription at any time.
• Downgrading may result in the loss of access to features or data. Skedy is not responsible for any impact caused by changes in your plan.
• If Skedy changes the features or pricing of a subscription, Providers will be notified in advance and may choose to cancel their plan.

23.5. Beta Features and Add-ons

• Skedy may offer optional features or services under separate terms or pricing.
• Some features may be in beta or testing mode and offered “as is,” without guarantees.
• Use of beta features is voluntary and at your own risk.

23.6. Results and Advertising Impact

• Skedy does not guarantee specific business results, search engine rankings, or engagement levels.
• Search visibility and ad performance depend on many external factors beyond our control.
• Skedy may use aggregated data to generate insights or improve platform features but will never share individual Provider data without permission.

23.7. Ownership and Confidentiality

• Skedy owns the platform’s technology and tools, even if customized or modified.
• Providers retain ownership of their own content and data.
• Both parties agree to keep each other’s confidential information private during and after the business relationship.

24. General and Miscellaneous

• Force Majeure: Skedy and its users are not responsible for delays or failures caused by events outside their control—like natural disasters, power outages, strikes, or government actions. This does not apply to payment obligations.
• No Third-Party Rights: Only you and Skedy (and any directly mentioned parties) have rights under these Terms. No other third parties can enforce them.
• Contact & Electronic Consent: Skedy or other users may contact you via phone, SMS, email, or notifications through the platform. By agreeing to these terms, you consent to receive messages electronically. You can withdraw this consent by emailing us to revoke your electronic agreement.
• Entire Agreement: These Terms, along with our Privacy Policy and other posted policies, make up the full agreement between you and Skedy. If any part is ruled invalid, the rest remains enforceable.
• No Waiver: If we don’t immediately enforce part of these Terms, it doesn’t mean we waive our right to enforce it later.
• Claim Deadline: If you want to bring a claim related to Skedy or services offered through it, you must do so within one year of the issue—unless local law (e.g. in New Jersey) provides otherwise.
• Headings: Section titles are included for convenience only and do not affect the meaning or interpretation of the terms—unless a section explicitly states that it applies specifically to Providers or Consumers.

24.1. E-sign Consent

Skedy (and its service providers) may send you important information—such as service updates, agreements, receipts, and legal notices—by email, text, or through your account instead of by mail. By agreeing to this E-sign Consent, you allow us to send all communications electronically and to request electronic signatures when needed.

This includes things like:

• Terms of service and policy updates
• Payment receipts and authorizations
• Booking confirmations
• Account statements
• Tax documents (where applicable)

24.2. Tracking Communications

To help ensure fair use, prevent fraud, and support service quality, Skedy may track some communications between consumers and providers—especially those related to bookings or payments.

This may include:

• Replacing visible contact info on provider profiles with tracked phone numbers or email addresses that forward to the provider
• Monitoring communication channels (like SMS) linked to the platform for support and billing accuracy

We may work with third-party tools to monitor things like:

• Message content
• Timestamps
• Phone numbers used

We do not monitor or record off-platform communication content without your consent, unless required for fraud or billing investigations.

24.3. Sponsored Content and Search Visibility

Skedy may display sponsored content, advertisements, or other paid promotions on the platform. This may include:

• Highlighted providers in search results
• Banner ads or featured listings

Providers can pay Skedy to appear more prominently in search results. These sponsored providers will be clearly labeled.

To qualify for higher visibility, providers must meet Skedy’s quality standards, which may change over time without prior notice.

24.4. Copyright, Trademark, and Patent Notice

Unless otherwise stated, all content on the Skedy platform is protected by copyright. All rights are reserved.

Skedy’s name, logo, and design elements (like icons and graphics) are trademarks of Skedy and are protected under local and international laws.

You are not allowed to use Skedy’s brand, trademarks, or any similar visuals in a way that may confuse users or suggest affiliation, endorsement, or partnership with Skedy—unless you have our written permission.

Certain features on the platform may be covered by patents owned by Skedy or its affiliates.

24.5. Reservation of Rights

Except for the limited rights clearly granted to you in these terms, Skedy retains all rights, ownership, and intellectual property related to our platform and services. You are not granted any other rights beyond what’s specifically stated here.

24.6. Entire Agreement

These Terms of Use (along with any linked policies or documents) represent the full agreement between you and Skedy, replacing any prior agreements or discussions.

Only Skedy representatives listed in these Terms are considered third-party beneficiaries. If any part of these Terms is found to be invalid or unenforceable, the rest will still apply.

24.7. Governing Law and Jurisdiction

These Terms of Use and any disputes, claims, or causes of action between you and Skedy—arising out of or related to your use of the platform—will be governed by the laws of Georgia (country), without regard to conflict of law principles.

All such legal matters must be resolved in the courts of Georgia, and by using Skedy, you agree to the personal and exclusive jurisdiction of these courts. You must bring any claim within six (6) months of when the issue arises, or it will be permanently barred, unless a longer period is required by applicable law.

If a claim is filed in violation of this section, Skedy may recover its legal costs and attorney’s fees, up to an amount of $2,500 USD, if we notify you and you fail to withdraw the claim in a timely manner.

24.8. Electronic Communications & Agreements

By using Skedy’s platform or contacting us via email, you agree to communicate with us electronically. This means we may send you important updates, confirmations, agreements, or notices by email or through the Skedy platform.

You agree that these electronic communications satisfy any legal requirement that such messages be in writing.

You also understand that when you use Skedy’s services—such as submitting requests, accepting invitations, or confirming schedules—your electronic actions (clicks, confirmations, etc.) represent your agreement to any related terms or transactions.

This electronic agreement covers all communications and actions you take on Skedy, including cancellations, policies, and contracts. It's your responsibility to make sure you have the right device and software to access and save any records if needed.

24.9. Termination and Account Closure

You may close your Skedy account and stop using the platform at any time.

Skedy may suspend or permanently disable your account at its discretion, especially if you violate these Terms of Use or if we reasonably suspect misuse or non-compliance.

24.10. No Transfers or Assignments

You may not assign, transfer, or delegate your rights or obligations under these terms to anyone else. Any attempt to do so will be considered invalid.

Skedy, however, may transfer or assign its rights and responsibilities under these terms.

13.11. Feedback

By giving us feedback (such as ideas or suggestions), you give Skedy full permission to use it—forever, anywhere, and without paying you—so we can improve the platform and services.

14.12. No Waiver

If Skedy doesn’t immediately enforce a part of these terms, it doesn’t mean we’ve waived our rights to do so later.